Protecting Vulnerable Customers Covid-19

During the Covid-19 crisis, it is more important than ever for regulated firms to consider their approach to treating customers fairly and vulnerable customers. The FCA have published a statement on their expectations for firms to maintain a high-level of compliance in both areas and for organisations to assess their existing controls and measures to […]

Are the GDPR Recitals Important?

YES! Organisations should be reading the Recitals alongside the Articles to ensure complete compliance with, and understanding of, the Regulation. The Recitals provide a mixture of additional information and supporting context, supplementing the Articles and making them more relatable; as well as providing essential information for effectively implementing the GDPR. Article 25 for example – […]

GDPR Staff Awareness Training

Training and development word inside light bulbs

Do Your Staff Need GDPR Training Sessions? Most employees should already be aware of their data protection obligations and how they can ensure that personal data is protected and processing lawfully. However, the GDPR brings with it numerous changes and additions that all staff must be aware of – which is why we have created […]

Information Security & Working From Home

The NCSC (National Cyber Security Centre) have recently reported that they have detected more UK Government branded scams relating to coronavirus than any other subject. The FCA have published statements on their website regarding information security and the coronavirus. “The exceptional circumstances introduced by coronavirus have required firms to change their ways of working at […]

GDPR Policy Template Toolkit Samples

With so many data protection policies and GDPR documentation toolkits to choose from, how do you know which is right for you? Knowing which provider to use for your GDPR data protection compliance can be confusing, especially when you are buying the data protection templates online and can’t be sure what you are getting. This […]