The Consumer Credit Sourcebook (CONC) contains the rules and regulations that apply specifically to the Consumer Credit industry (i.e. debt collection, DMA’s, brokers, HCSTC, lenders etc), with CONC 7 being dedicated to the Arrears & Defaults regulations and expectations that the FCA has of firms dealing with customers experiencing financial difficulties.
KYC have developed these exclusive compliance test papers to assess and evidence your employees knowledge, understanding and competency in these key compliance areas. Ensure that you are supporting your staff by assessing their understanding of the compliance training and provide your customers with high quality, expert interactions.
|Arrears, Default & Financial Difficulty Q&A Papers|
|TYPE:||Employee Assessment||SIZE:||17 pages|
|STYLE:||2 Papers – 20 Questions||FORMAT:||Word.doc|
|DELIVERY:||Digital via Email||CUSTOMISABLE:||Yes|
|ABOUT:||Papers come with marking system, beginner, intermediate and advanced style questions and extensive answers sheets for training as well as testing. Developed by PTLLS qualifed staff with dedicated expertise in regulatory compliance, these unique papers give you the ability to evidence your employee’s competence and development.|