Financial Promotion & Communication Policy & Checklist

It is a regulatory requirement under sections CONC 3 and COBS 4.2 of the FCA Handbook that any Consumer Credit regulated firm must have stringent and clear policies, procedures and controls in place for customer/client communication and financial promotions. Instant download after payment has been made.

£36.00 (ex vat)

Financial Promotion & Communication Policy & Checklist

Ensuring that all customer and client communications such as letters, emails and internet content, is fair, clear and not misleading is not just a requirement, it is an expectation. How, why and where you communicate to and with your customers is an essential part of your business which must also meet the regulatory requirements of CONC 3.

We have created a robust and structured Communication & Financial Promotions policy which provides you with a set of objectives designed to meet both your business needs and the regulatory requirements, We have also included our original Communication & Financial Promotions checklist in this set, giving you the audit and monitoring capabilities that are so highly sought after in the Consumer Credit and Financial Services industries.

Areas Covered in the Policy Template

  • Policy Statement
  • Purpose and Scope
  • Promotional Materials
  • Website Content
  • Customer Communications
  • Arrears Accounts
  • Record Keeping
  • Responsibilities

Template Benefits

  • Fully Customisable
  • Easy to Corporate Brand
  • Developed using Microsoft Office
  • Free Email Support
  • Professional Format
  • Used by Thousands of Organisations
Sample UK GDPR Policy

Why use our templates?

Every business in the UK requires some level of compliance program, including policies, procedures and documents that set out their intent, objectives, obligations and responsibilities.

Know Your Compliance Limited are experts when it comes to developing compliance policies and regulatory procedures, so why reinvent the wheel?

Our professional, market leading policy templates and toolkits are already used by thousands of organisations across the UK who have benefitted from ready-to-use, but fully customisable policy content and formats.

Documents are available as an instant download from either the website or confirmation email as soon as payment has been made.

Documents are in Microsoft Office formats and are fully customisable. You can edit all text, add content, remove sections and change the layout to suit your needs.

Our templates come with extensive guidance and free email support for editing and formating the content, as well as corporate branding.

The policy templates are professional, high quality and aimed at saving businesses time and resources when it comes to policy development.

Developed by a team with over 18 years regulatory compliance experience and expertise in policy development.

Suitable for FCA regulated businesses with thousands of existing clients from hundreds of sectors and industries.