I Have Just Placed An Order - When Will My Documents Be Sent?

Once you have placed your order and made payment, you will receive an instant confirmation email with your invoice attached. Our more popular products (i.e. GDPR) are delivered as soon as payment has been received and can be downloaded from both the Thank You page and confirmation email.

Orders not available as download links will be sent in a .zip file via email within a few hours of the order being received. All ordered are processed the same working day, so please check your spam or blocked items if not received.

I have Ordered A3 Posters, How Are They Received?

Printed orders such as our posters are sent out by First Class Royal Mail and are tube wrapped for extra protection. If you place your order before 1pm, it will be mailed out the same day, otherwise we will send your poster(s) the next working day and they usually arrive in 1-2 working days.

We use a professional printer for all of our printed options and we also choose the premium mediums for a high quality finish. Our in-house graphic designers create print-ready formats which printers can handle straight away, including bleed areas and safe zones. All printers are taken from our CMYK colour, 300dpi resolution image formats.

What Happens When the Law/Regulations Change?

We constantly research, read and keep on top of all the codes, laws and regulations that we provide documents for, so as soon as there is a chnage, addition or update, we will update our documents to comply. We are one of the only providers who does not limit the time or fee placed on updates, so you will get free document updates for life!

What Format are the Documents In?

We utilise the latest version for Microsoft Office for our document development, which means you get compatible, flexible documents in universal formats such as Word, Excel and PowerPoint. Our documents are also compatible with multiple text editing software and will work in older versions of Office.

Are Your Products Professional?

The team at Know Your Compliance Ltd have over 15 years experience in regulatory compliance and in policy development and procedure structure. We are industry leaders in compliance document provision and are proud to have served over 1200 businesses ranging from micro-businesses and SME’s, through to global organisations and government departments.

We understand the compliance and structure being countless legislations, regulations and codes of conducts for a vast array of industires and businesses and ensure that our policies, procedures and checklists are ready for you to use and implement as they are, will the full option to customise and corporate brand where needed.

I am a Consultant or Business with Clients, Can I Buy From You?

We work with many compliance consultants, training providers and businesses who have clients of their own looking to become and maintain compliance in a wide range of areas. Our GDPR and FCA policies and procedures are easily white labelled and we do not add extra costly fees when you want to customise the documents further – we understand that you know your clients better than us!

Why waste time and resources writing policies and procedures for your clients when you can purchase them from us? We have flexible resale/reuse options that benefit your further the more clients you have. If you want to purchase any of our documents for your own clients, please contact us before purchase so that you can comply with our terms and benefit from discounted documents.

If you have any other questions or queries please feel free to contact us via our contact us page or email us at info@knowyourcompliance.com