Our Consumer Duty Template Toolkit brings together 12 related policies and tools that aid compliance with the Consumer Duty and PRIN 2A rules. Designed for any FCA regulated business type with Principle 12 obligations, these customisable templates give you a firm foundation on which to build a compliant product governance program. The templates in this toolkit also ensure compliance with the four consumer outcomes and the cross-cutting oblligations and rules for a complete approach to Consumer Duty compliance.
Including our bespoke Product Approval Process templates and Consumer Duty Policy, this toolkit is easy to use and will save you time and money. Define your target market; ensure compliant financial promotions and client communications and adhere to the Handbook rules and guidance. Developed by industry experts who have provided over 8500 organisations with regulatory compliance templates for more than 10 years.
If you are looking for a complete solution to FCA and supporting compliance with customisable policies and controls, take a look at our FCA Template Toolkit which includes this template pack alongside 40 additional FCA ready policies and procedures.
WHAT’S INCLUDED
- Instruction Document & Guidance
- Consumer Duty Policy
- Product Governance Policy
- Financial Promotions & Communications Policy
- Treating Customer Fairly Policy
- Product Approval Process Templates
- Product Approval Record Form
- Outcome Monitoring Framework Template
- Outcome Monitoring Record (Excel)
- Consumer Duty Monitoring Document
- Promotions & Communication Checklist
- Vulnerable Customers Policy
- Vulnerable Customers Checklist
Looking for other individual FCA policies and templates?
We have a large range of policy templates and tools to comply with the FCA requirements and handbook. From SMCR and CASS compliance, through to TCF and vulnerable customers. View All FCA Templates.