TREATING CUSTOMERS FAIRLY (TCF)

Treating Customers Fairly (TCF) is a standard set by the Financial Conduct Authority (FCA) to ensure the fair and transparent treatment of consumers in the financial and credit markets. Use our market leading TCF audit dashboard, policy templates, TCF toolkit and training materials to comply with the 6 treating customers fairly outcomes. The TCF standards apply to firm with and without SM&CR obligations and go hand-in-hand with the responsibilities to customers requirements.