The FCA have Treating Customers Fairly (TCF) and its 6 desired outcomes as one of their main priorities, to ensure that consumer interests are respected and given due regard in relation to products and services. Our Treating Customers Fairly Q&A Test Papers help to prepare, test and train your employees in the TCF and its outcomes and ensuring that the principles are at the heart of all business processes, services and products.
|Treating Customers Fairly (TCF) Q&A Papers|
|TYPE:||Employee Assessment||SIZE:||17 pages|
|STYLE:||2 Papers – 20 Questions||FORMAT:||Word.doc|
|DELIVERY:||Digital via Email||CUSTOMISABLE:||Yes|
|ABOUT:||Papers come with marking system, beginner, intermediate and advanced style questions and extensive answers sheets for training as well as testing. Developed by PTLLS qualifed staff with dedicated expertise in regulatory compliance, these unique papers give you the ability to evidence your employee’s competence and development.|