Our Arrears & Default Compliance Checklist comes in an Excel format to enhance user preference. Consisting of over 50 assessment questions, the checklist enables you to assess, review and evidence your compliance the FCA’s expectations and rules for handling arrears, defaulted accounts and recovery actions. The checklist also covers letters and communication disclosures and affordability assessments.
The checklist comes in a customisable Excel format, using predefined question and assessment areas, along with simple filter features (as oppose to complex formulas), to allow easy selection and reporting of gap and non-compliant areas. The filters provide users with options for displaying select critera and enhances management information and reporting, as well as providing automated colour-coded priority ratings.
|Arrears & Default Checklist & Gap Analysis|
|TYPE:||Audit Checklist & Gap Analysis||SIZE:||3 Tabs (Excel)|
|FEATURES||Gap Analysis, Status & Priority Filters||FORMAT:||Excel|
|Assessment Criteria includes: –|
|Arrears & Default Overview||Using the Audit Checklist|
|Policies & Processes||Training & Competency|
|Internal Controls||Written Materials (including letters & website content)|
|Charges & Interest||Affordability Assessments|
|Management Information||Audits & Monitoring|