FCA Authorisation Templates & Compliance Manual

Leading Regulatory Compliance Manual We offer the UK’s leading FCA Compliance Manual that covers most of the areas noted in the FCA’s application guidelines and with over 4500 organisations using our compliance documents, high quality and professional formats are guaranteed. For those also looking to meet the strict GDPR/DPA18 requirements, we also provide a GDPR […]

Vulnerable Customer Policy Template

Having adequate, effective and compliant policies, procedures and training workshops on what makes a customer vulnerable, how to identify them and how to communicate effectively is not only a mandatory FCA requirement, but also an essential business practice. It is even more important in times of national crisis, such as the current pandemic, to ensure […]

TCF & Vulnerable Customer Policies

On Tuesday, the FCA’s Executive Director of Supervision (Retail and Authorisations) Jonathan Davidson, delivered a speech at the Credit Festival, focusing on the challenges during the pandemic for consumer credit firms to take decisive and effective action when it comes to the fair treatment of customers. With the consumer credit industry including approx. 40,000 firms […]

FCA Compliance Manual

With more and more firms setting up under FCA regulation, Know Your Compliance Limited offer the most comprehensive FCA Compliance Manual on the market, already used by thousands of organisations in a vast array of regulated sectors, we understand how to write policies, procedures and templates that can be fully customised and save hours of […]

Protecting Vulnerable Customers – Covid-19

During the Covid-19 crisis, it is more important than ever for regulated firms to consider their approach to treating customers fairly and vulnerable customers. The FCA have published a statement on their expectations for firms to maintain a high-level of compliance in both areas and for organisations to assess their existing controls and measures to […]