FCA Regulated Firms & Covid-19

The FCA has published a statement regarding consumer protection and ongoing compliance during the Coronavirus (Covid-19) pandemic. The financial services and consumer credit regulator has emphasised that they still expect regulated firms to demonstrate a high-level of compliance when it comes to treating customers fairly and dealing with vulnerable customers, especially as the ongoing situation […]

Coronavirus & Data Protection

The World is a very different place than it was a few weeks ago and businesses are now operating in a time of flux, with many not being able to operate at all. With so many employees working from home and contact with customers being made in new or different ways; you need to ensure […]