Do you need to review financial promotions for CONC compliance? This article provides guidance and information on who CONC applies to and how to review your promotions to comply with CONC 3. What is the Consumer Credit Sourcebook? The Consumer Credit Sourcebook (CONC) is listed under the ‘specialist sourcebook’ section of the FCA handbook. It […]
The new FCA financial promotions rules introduce a gateway for firms who approve financial promotions. Regulated firms are already obligated to comply with the COBS 4 Handbook rules on financial promotions and client communications. However, PS23/13 introduces new standards and requirements for those seeking to approve financial promotions for communication by unauthorised persons. What are […]
Market Leading AML Policies & Controls Are you looking for templates for anti money laundering (AML)? If so, look no further! Know Your Compliance Limited is one of the UK’s top providers of customisable AML templates and policies. With nearly 10,000 firms already using our regulatory policy documents, you’ll be in good company. AML compliance […]
This article written by Know Your Compliance Limited gives an overview of a fraud risk assessment example and provides guidance on the fraud risk assessment process. If you are looking for customisable fraud prevention policies, jump straight to our Anti Fraud Template Toolkit. What is Fraud? Fraud is any intentional deception that results in financial […]
Compliance Monitoring Tools There are 2 mandatory documents that the FCA requires a firm to submit when they apply for FCA authorisation. One is the Regulatory Business Plan and the other is the Compliance Monitoring Programme. The latter is where a firm documents all their compliance controls, measures and actions. On the regulators application for […]
The Privacy and Electronic Communications Regulations (PECR) are overseen by the Information Commisioner’s Office (ICO). They work alongside the current UK GDPR and the Data Protection Act 2018 (including subsequent amendments). The PECR sets out specific privacy rights on electronic communications. These include the cookie law, direct marketing by electonic means and online traffic and […]
Consumer Duty Speech Nisha Arora, Director of Cross Cutting Policy and Strategy at the FCA delivered a speech last week at the Deloitte: Consumer Duty – Next Steps event. It’s been 3 months since the Consumer Duty came into force and the FCA are keen to emphasise that this is still one of their key […]
What is Operational Resilience? Operational resilience framework and templates can help a business to continue trading in the event of one or more operational or business incidents. Operational resilience is a company’s ability to identify, control, mitigate and manage operational disruptions. All businesses should have an operational resilience framework that identifies potential vulnerabilities and the […]
The Senior Managers and Certification Regime (SMCR) Undertsanding how to write an SMF handover policy is just one of the aspects required to comply with the Senior Managers and Certification Regime (SMCR). Most dual and solo-regulated firms are required to comply with the SMCR and COCON rules set out in the FCA Handbook. There are […]
What is Complaint Handling? Successful complaint handling means giving customers a forum to raise concerns and issues in a simple and meaningful way. Mistakes happen! The best way to deal with them is to resolve them and learn from them. Complaints are not about assigning blame or pointing the finger! Free complaint handling process article. […]